August 29, 2018

Cooperators Orthotic Criteria

August 29, 2018

Orthotic medicine is concerned with the design, manufacture and application of orthopedic footwear and orthotics. These aids are prescribed as medically necessary, to correct congenital or post-traumatic deformities and other severe foot abnormalities.Orthotics are corrective devices worn inside a shoe to support and align foot function. To qualify for coverage under your plan, they must be custom made of raw materials and crafted using a three-dimensional (3D) cast of the insured person’s foot.The following are not eligible for reimbursement:➢ Commercially made, over-the-counter products, even when labelled as “orthotic”➢ Insoles purchased for comfort rather than medical necessity➢ Inserts to be used specifically for sports or other physical activities➢ Expenses associated with cleaning orthoticsCustom-made orthopedic footwear is typically used to treat a congenital deformity, traumatic injury or a disease affecting the feet. To be eligible for coverage, they must be custom made of raw materials and crafted using a cast of the insured person’s foot. If permanent custom modifications are made to shoes manufactured and branded as orthopedic, they are also eligible for coverage. Mass-produced, off-the-shelf footwear, such as sandals, comfort footwear or walking shoes, are not eligible for coverage under your plan.Claim submission requirementsBe sure to include the following information with a claim for orthotics or orthopedic footwear:➢ Gait analysis/biomechanical evaluation➢ Detailed lab invoice indicating that the orthotics or orthopedic footwear are custom made➢ Description of the casting method/make and model of orthopedic shoe➢ Detailed paid-in-full receipt, including a breakdown of charges, date received and provider name andaddressWe may contact you if any of the required information is missing from your claim submission.

To lean more, call 1-800-667-8164. Alternatively, speak with Beneplan to set up a call with us.


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